Shipping & Handling Policy

Shipping Time

The time frame of order delivery is divided into two parts:

Country	Processing time	Shipping time
USA	1-2 Business Days	2-5 Business Days
U.K.	2-3 Business Days	2-5 Business Days
France	2-4 Business Days	2-5 Business Days
Mexico	2-4 Business Days	2-5 Business Days
Japan	2-4 Business Days	3-4 Business Days

Due to COVID-19 delivery may be delayed, please contact us if you do not receive the product in more than 10 business days

Deskohilo offers FREE SHIPPING via FedEx to the 48 Contiguous United States [ Hawaii & Alask Excluded] for most products. Most of our in-stock orders usually are shipped within 2 business days. Delivery time within the 48 contiguous states is 5-8 business days.

Your transit time and carrier may vary.

Please note that we cannot ship to Hawaii & Alaska for now.
Please note that we cannot ship to P.O. Boxes.
Shipping to APO/FPO and International addresses are NOT currently available as a standard option. Please send e-mail for the status and charges for your specific location.
Nowadays, our delivery partners may be suffering from service delays due to COVID-19.

*Please note that during national holidays, inventory shortages, shipping and customs delays, extreme weather, and other scenarios that we have no control over, chances of your delivery getting delayed are high. We will appreciate your patience during those times.

Processing

Note: In orders with more than one item, the processing time will be based on the item with the longest processing time.

We are happy to announce that now most orders can be shipped out within 48 hours. Kindly note a small quantity of orders may still need between 3-5 business days depending on stock availability.

Please note that the processing time is not included in the shipping time. The total time it will take to receive your order is the processing time + the shipping time.

If you have any issues with your order, you can submit a ticket to our Support Center for further assistance. Our dedicated CS team will contact you within 24 hours.

Order Successful

After you have successfully placed your order you will receive email confirmation from us. If you have any requests for your order, kindly let us know as soon as possible before your item enters the processing stage.